Everything you need to know
Shipping & returns
We ship our products via DPD when possible, and in secured Vinologix packaging. As a result, the shipping costs are slightly higher than you might expect, but the chance of breakage during transport is minimal.
Shipping within the Netherlands
Shipping costs are € 9.00
Shipping is free for an order over 50 euros
Shipping to international zone 1 (BE, LU, DE)
Shipping costs in this zone start at € 12.50
For larger orders, please contact us by telephone or email
Shipping to international zone 2 (AU, DK)
Shipping costs in this zone start at € 18.50
For larger orders, please contact us by telephone or email.
Shipping to international zone 3 (FR, MO)
Shipping costs in this zone start at € 22.50
For larger orders please contact us by telephone or email
Shipping to international zone 4 (FI, IT, SE)
Shipping costs in this zone start at € 34.50
For larger orders please contact us by telephone or email
Shipping to international zone 5 (CZ, HO, PO, IR, LE, SLO, LI, SL, ET, RO)
Shipping costs in this zone start at € 39.50
For larger orders please contact us by telephone or email
Shipping to international zone 6 (GR)
Shipping costs in this zone start at € 46.50
For larger orders please contact us by telephone or email
Delivery times:
De Wijnwinkel delivers in the Netherlands within 3 working days. In other countries, delivery may take up to 5 working days.
Returns:
Orders can be returned within the statutory cooling-off period of 14 days provided the product is unopened and undamaged.
Glass ware are an exception, they cannot be returned.
In case of an incorrect bottle: please notify us by email at bestellingen@wijnwinkel.com, or contact us by phone 020 638 0157 and we will refund your money or send you a new bottle as soon as possible.