Privacy Policy

De Wijnwinkel values your privacy and will always process your personal data in accordance with the General Data Protection Regulation. De Wijnwinkel is committed to ensuring that your privacy is protected. Please note that we need certain types of information so that we can provide the services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our services. When we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information: your name, your company name, your address, phone number, email address, your date of birth, your order history, your billing details and your reviews/ratings and other information relevant to customer surveys and/or offers.

Website: When you visit a website, your computer automatically sends some data to the server. For example, your IP address, the browser you are using, the operating system of your computer and the page you visit. This also happens on our website.

Information about others: If you request that your purchase be provided to someone other than yourself (such as a gift recipient), we use the information you provide about the other person to fulfill the shipment.

Newsletter: If you have signed up for our newsletter, we will use the email address and the first and last name you have entered to send you these emails. If you no longer wish to receive a newsletter, you can unsubscribe at the footer of any newsletter.

Contact: If you contact us because you have a question, comment or complaint, we will store your contact details and your message. This information is used for the proper handling of your question or complaint and for general statistics.

Google Analytics: To collect web statistics on the use of www.wijnwinkel.com we use Google Analytics. Google Analytics places a permanent cookie on your computer/device to record the use of our website. This data is analyzed by Google Analytics and the results are provided to us. We do not share any personal data with Google and Google cannot use the visit information for other Google services.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customize the website according to your interests.

Security

We take appropriate and reasonable security measures to protect your personal data against unauthorized access, modifications, disclosure, loss or improper use, and to protect the accuracy and integrity of your personal data.

How we use cookies

Please see our full Cookie Policy by clicking here.

How long do we keep your personal data?

We keep your personal data as long as necessary or permitted with respect to the objectives for which they were obtained.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should pay attention and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we keep about you under the Data Protection Act 1998. A small fee will be charged. If you believe that any information we keep of you is incorrect or incomplete, please call or email us as soon as possible.

This privacy policy is updated from time to time. The most recent version is published on this page.