Frequently Asked Questions

You have a one-month notice period.

When you are logged in, you can go to the dashboard and you can easily adjust or cancel your subscription.

When you sign up for a subscription, the corresponding amount is automatically debited monthly via direct debit.

We'll send your box every first Wednesday of the month. We ship your package via DPD. They will try to deliver the package the next day or at the latest, two days later. On the day of delivery, DPD will inform you about the 1-hour time slot in which the driver will deliver your package. PLEASE NOTE: as you will be receiving alcohol and you must be 18 or older, the driver may ask for a valid ID to check the age limit of 18 years. Have your ID ready for this purpose.

Our packages are shipped via DPD. If no one is present at the location, DPD will try to deliver the package again on the next business day. In the DPD tracking email, you will have the option to change the date or delivery address. If no action is taken, it will be offered a second time at the first address. If no one is home during delivery, the package will be returned.

No, this is not possible. We choose a delicious selection of wines every month, ranging from white, red, orange, or sparkling. We always take the season or any holidays into account. If you would like a custom subscription, this is possible starting from €250 per month. If interested, please contact us by phone or email.

Depending on your chosen subscription, the total value of the wines will be equal to the amount you pay monthly. However, individual bottles may differ in price.

We offer a lower price for the total value of the wines, including shipping, which is lower than when you buy the bottles online on our website.

No, the shipping costs are included in your subscription.

No, this is not possible. We choose a delicious selection of wines every month, ranging from white, red, orange, rosé, or sparkling. We always take the season or any holidays into account. If you would like a custom subscription, this is possible starting from €250 per month. If interested, please contact us by phone or email.

The ratio varies every month depending on the season and any holidays.

Yes, if there is a holiday or holidays in the month of your package, we will ensure that there is a selection of matching wines in your package.

Subscription has many extras: • You don't have to make a selection yourself • We choose a delicious and varied selection of wines for you every month. • Discover new flavors and get an idea of our assortment. • In your package, you will receive a card with all the information about the wines, including wine-food pairings. • Sit back and relax.

You will receive your first wine case the following month starting from the date you bought the subscription. (e.g. You buy the subscription on April 2nd, you will receive your first case in May.)